Certificate No: UNBS/QMS/0064
The Uganda National Examinations Board has been awarded the prestigious ISO 9001: 2015 Quality Management Systems Certificate. The award comes after two years of intense auditing and streamlining of the Board’s quality Management processes and procedures by the Uganda National Bureau of Standards (UNBS). The certificate No. UNBS/QMS/0064, issued by UNBS focuses on Provision of Education services including Education Assessment, Examination Management, Certification, Research, Consultancy and Equating Products and Services.
‘’ This is to certify that the Quality Management System implemented by the above organization (UNEB) has been assessed and found to conform to the requirements of US ISO 9001:2015.’’
UNEB Executive Director Mr. Dan N. Odongo affirms that over the last two years, UNEB staff have worked extremely hard to reform the Board’s procedures and processes.
‘We did this to improve on services delivery to our customers. From our Quality Policy Statement, we developed quality objectives at the different functional levels to guide all aspects of our work. We worked hard to achieve international recognition of our standards. We went through several audits both internal and external. From all the above efforts, I am now proud to announce that UNEB has received this international recognition and has been awarded the ISO 9001:2015 Certificate. ‘’
Mr. Odongo hailed the staff for their hard work, team spirit, and commitment to quality performance, which he cautioned has to be maintained, adding that the certificate is not a one off like the UNEB Certificates.
‘’ We congratulate ourselves, for this remarkable achievement. I am grateful to Mr. Peter Takahikire and the Teams of auditors and reviewers, the heads of directorates, departments, divisions and sections, and indeed, everyone for the active participation in the hectic process. God bless you all’’
The three year certificate is set to expire in January 2028. The Board’s procedures will however be subjected to regular audits during this time.
UNBS’ lead Auditor, Phillip Kahuma reiterates that UNEB’s Certification is important because UNEB offers a countrywide service of assessment which is critical to the education sector, and affects customers countrywide.
‘UNEB is the 3rd Agency in the Education sector to be ISO certified. It is proof that UNEB is providing nationwide quality assessment services. The UNEB certification is recognized both nationally and internationally by the South African National Accreditation System (SANAS) which is the only national body responsible for carrying out accreditations in respect of conformity assessment, as mandated through the Accreditation for Conformity Assessment, Calibration and Good Laboratory Practice Act (Act 19 of 2006).’’
According to UNEB’s Management Representative, Mr. Peter Takahikire, the ISO Quality Management certification is in line with the Uganda Vision 2040 where government Ministries and Agencies are encouraged to get ISO certified as a way of streamlining their quality management processes. He says the ISO 9001:2015 certification means that UNEB has met the requirements for a Quality Management System (QMS).
The certification demonstrates that the organization is able to consistently deliver high-quality products or services.
The ISO:9001 2015 standard states that ISO 9001 is an international management system standard that specifies requirements for a Quality Management System. Organizations use the standard to demonstrate their ability to consistently provide products and services that meet customer and regulatory requirements, as well as the organization’s own requirements. It ensures Customer satisfaction, Efficiency, Consistency, and Accountability.
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